![]() ![]() ![]() Problem: I bought a Galaxy S6 Edge last month and last week, my father gifted me a Mac. Mac computer cannot detect Galaxy S6 Edge Your machine may need reboot to make it to work. You’ll be downloading an executable file meaning, after the download, all you have to do is run the file and follow on-screen instructions. If, however, you don’t want to use Kies, then just download the drivers for Galaxy Note 4 from Samsung website. I’m wondering if you’ve installed Samsung Kies on your computer but if not, I suggest you do because it comes packed with all necessary files and drivers so your device can be properly detected and recognized by your machine. Troubleshooting: Hi Christy! Obviously, this is a driver-related issue. My old desktop can detect my phone just fine. It’s actually new and I don’t know what I missed why it’s not detecting my phone. By the way, my computer is a laptop with Windows on it. I want to copy files the easy way by dragging them over to my phone but I can’t do it because my computer can’t find my phone. Every time I connect my phone to my computer, it says that something is connected but I can’t find my phone anywhere. What should I do to fix this problem? - Christy Consequently, I couldn’t copy the pictures and videos I took while we were in the beach.Īll I wanted was to make a backup of my very important pictures on my computer but my phone can’t be recognized. When I connect my Samsung Galaxy Note 4 to my Windows computer, the latter will acknowledge that the device is connected to one of its USB ports, however, it couldn’t recognize what kind of device it is. I had a couple of issues that you guys fixed so here I am with my first email to you as I have a problem that you haven’t addressed before. ![]() Problem: Hello droid guy team! I’ve been following all your posts since you published the first part of your Note 4 troubleshooting series.
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